Sunday, February 16, 2014

That's IT!




Ever since I watched an episode of “Office” on Vijay TV, I wanted to pen down (or rather key down) on how the IT (Information Technology) industry is seen by others and by me. Perhaps, the Office serial is not the only one to project IT-guy characters in the plot; there have been movies as well. (Yaaradi Nee Mohini, Theeya Vela Seyyanum Kumaaru etc.) The audience is made to believe that the terminologies 'Team', 'HR', 'Cabin', 'Manager' are prominently used ones (As though these are specific only to IT industry!). When there is a trend in the country, they hit the big screens immediately, and so is the case with this.

For the past decade, engineering in India has been synonymous with a job in IT company. Its like how a SLR cam is synonymous with a profile picture on facebook. So, as per the school of thought, you are supposed to secure an admission in a college which is known for good placement records, and you ultimately have to get an offer of employment from CTS, Infosys or TCS in your pre-final year, failing which you will be shown a “hmm...” face. When you hear from someone who is a non-IT guy about the industry, he typically talks about how tedious the job is, working late in the nights and coming back home late, commuting by office bus etc. Frankly speaking, I would not like to listen to anyone trying to sterotype the industry's work culture in a tranishing way, and this is not because I work for an IT company.

On similar lines, I find that there are a few misconceptions. There are a few who think IT professionals have a lot of “Kaasu-Panam-Dhuddu-Money-Money”, that you can charge them a lot for servicing them, be it autos, restaurants or tea stalls (I am making a gentle statement here and not trying to criticize anyone). Few others think IT guys are ones who constantly stare at monitor and need to get a life. Such prejudices and assumed trademarks are there throughout the spectrum. Don't we think all actors are super rich and lead a fantastic way of life throughout? On the contrary, there have been many instances wherin the 'rich' and 'fantastic' life has actually been poison.

As per a study, the industry in India offers direct employment to 3 million and indirect employment to about 9 million. Indians have been naturally talented in logistics and computing and I think the success of the Indian IT industry needs to attributed to this fact. As per NASSCOM, we have crossed 100 billion US$ revenue. This also contributed to about 7.5% of India's national GDP in 2012 (which was just 1.2% in 1998). India is now seen as a major IT hub in the world. There are thousands of americans in major research universities and industries who are of Indian origin. (Needless to say, Sathya Nadella, CEO, Microsoft) This apparently means that we have the capability of propelling our growth in innovative fields in our country.

In India, there is a lot of scope for improvement on the e-governance aspect. I sent a courier to my cousin in US through the Indian postal department, and I find that there is no convincing mechanism to track its delivery status. I had lodged a e-complaint, and alas, I get calls from the department asking me if the courier has reached them! While there is an apprehension that software related automations might increase the unemployment, I personally believe that these solutions will be an effective tool for governance. Government of Andhra Pradesh had launched a good amount of e-Governance initiatives. By e-Governance, I mean the reach of technology to both the urban and rural India to bridge the gap between the Government and the citizens. In the recent past, there have been quite a number of startups companies, which is a welcome sign. India has a great pool of skilled manpower which can be capitalised to build both public and private sector promising companies in India to solve problems concerning the nation. I wish to see India as a major IT superpower in the world with all our dedicated efforts.

- Srikrishnan